
Slide 4 of 9 |
The institution I was at formed a functional
evaluation task force consisting of users from all affected areas.
It was called a functional task force because it was to have
people who actually would be using the system - not just managers
who may be unaware end users needs.
As this group worked together, there was an increased understanding
of what various departments did and how one area's work flow and
actions affected another's. Since we were looking for a single vendor
solution, this also helped people understand why they might have
to compromise their area's
first choice to help meet the needs of the entire user community. |